Shipping policy
DJ Perfumes Shipping Policy
Delivery Coverage
We partner with Swftbox to ensure secure and timely delivery of your orders within the United Arab Emirates (UAE). We are actively expanding our delivery reach and will update the policy accordingly.
Shipping Times
- Order Cut-off Time: 6 PM (Dubai Time)
- Handling Time: 0-2 Business Days (Monday-Friday)
- Standard Shipping (UAE): 1-3 Business Days (Monday-Friday)
- Estimated Delivery Time: 1-5 Business Days (Monday-Friday)
Shipping Costs
The standard shipping cost for all orders within the UAE is 14 AED.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking link to monitor your delivery in real-time.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our support team immediately. We will work with Swftbox to resolve the issue as early as possible.
Complaints and Contact
For any concerns regarding our shipping services, please contact our support team through our website or by emailing info@dj-perfumes.com. We encourage prompt communication - ideally within 48 hours of noticing the issue.
Feel free to reach out if you have any questions!