Shipping policy
DJ Perfumes Shipping Policy
Delivery Coverage
We use third-party courier partners to deliver orders within the United Arab Emirates (UAE). The courier assigned to an order may vary by destination and availability and will be identified in the shipping confirmation.
Shipping Times
- Order cut-off time: 6:00 PM, Gulf Standard Time (UTC+4)
- Handling time: 1–2 business days (Monday–Friday)
- Standard shipping within the UAE: 1–3 business days (Monday–Friday)
- Estimated total delivery time: 1–5 business days (Monday–Friday)
Shipping Costs
The standard shipping cost for orders within the UAE is AED 14.
Tracking Your Order
Once your order ships, you will receive a confirmation email containing the courier name and tracking link for your delivery.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our support team promptly. We will coordinate with the courier assigned to your order to investigate and resolve the issue.
Complaints and Contact
For concerns regarding shipping, contact us through our website or email info@dj-perfumes.com, ideally within 48 hours of noticing the issue.